What We Do Best

SO LETS START FROM THE BEGINNING SHALL WE?

Services include:

Vendor Selection

Syntentia can support you in your selection of the WMS and associated products.
With our detailed knowledge of the WMS market and all the major vendors, Syntentia can ensure that you get the best out of any RFIs or demonstrations by WMS vendors and can give detailed advice in how best to carry out a functional fit exercise.
We also have years of unbiased experience in dealing with the major players in the WMS market and can provide clear case studies (including ‘war stories’) to ensure you are fully informed when making such a crucial decision.
Not only is the functionality of the WMS a key aspect of the vendor selection process, but also the implementation capabilities of the vendors and 3rd Party consultants, the provision of support services, the different technology platforms, track records, investments plans and cost of ownership/ROI.
Syntentia’s dedicated WMS experts can support you all the way through a process which many companies only embark on every 5 to 10 years.

Business Analysis

We understand current processes and work with clients to understand the impacts of any ‘to be’ processes and suitable ‘to be’ processes that will work effectively within the constraints of base code and provide guidance on which areas will provide most benefit from customisation. For green field facilities, we lead creative ‘blue sky’ days in order to capture the business vision which can then be turned into detailed requirements or a requirements list for use during vendor selection RFI / RFP processes.

Solution Architect & Solution Design

Using our detailed knowledge both of base code and experience of a wide range of customisation, assisting clients in designing and mapping the architecture of the solution also defining the detailed functional solution determining the configuration & customisation effort required to realise the solution. Contacts across multiple hardware vendors mean we can provide objective guidance on suitable enabling technologies from label printing, label media, scanning and RF devices.

Configuration

Detailed system knowledge required to configure the application to deliver the designed solution.

Testing

Develop an appropriate test strategy, document test cases, set up data and undertake and oversee test execution and manage any defects to resolution.

Training

Developing training needs analysis, writing training material, setting up training environments and delivering training.

Implementation

Provide hands on support and coaching as well as more technical and application support during the crucial early live support phase to transition the skills from the project team to ongoing inhouse & vendor support processes.

Project Management

Prince 2 Practitioners will provide structure and process to manage your project from conception to post implementation review.

Specialties:

- WMS (Mulitple Vendors) (Manhattan Associates, RedPrairie, Oracle, High Jump,  SAP WM)
- Warehouse Control Systems/MHE (Knapp, Siemens, Dematic, Vanderlande)
- Labour Management and Workforce Management
- Transport Management Systems (Cast, Paragon)
- Complete Project Management
- Operational Design Lead/ Management, Process Mapping & Training
- Infrastructure Design
- System Configuration
- Testing Management & Execution
- Implementation Planning & Execution